Some interesting updates from the Environment Agency (EA) at last Thursday’s CRC customer operations liaison group meeting.
The process itself – which I hope you’ve all familiarised yourselves with by now! – is fairly easy to understand (calculate number of allowances required; order them; pay for them; surrender them). However, the EA are getting a little bit concerned about the number of participants who have not yet appointed account representatives and/or linked their digital certificates to their CRC registry accounts.
Currently, about half of all participants have appointed an account representative, but only approximately 400 (of 2,100) participants have completed all the steps necessary, including linking a digital certificate to their account.
If you have not yet applied for at least one digital certificate, we recommend doing this as a matter of priority. There is only one supplier, so late applicants may find there is a backlog and it may take a number of weeks for the necessary security checks to be completed.
Please note that it is not enough for the certificate to be issued; you must also download it from the website, install it and link it to your CRC registry account. Until these steps are completed, you will not be able to purchase or surrender allowances.
The EA intends to issue step-by-step guidance on this shortly, so keep watching their website. We’ll post a link here as soon as we get it.
If anyone has any questions about purchase or surrender of allowances, please ask us. We’re keen to make sure everyone knows what to do and when.